SymptomsNote: When no drivers are listed for the touchpad on our site for Windows 11, 10, or 8(8.1), it means that Microsoft provides the drivers. In this case Dell does not have any touchpad drivers to provide you. Windows Update installs any new drivers when available. See the Dell Knowledge Base article How to Use the Precision Touchpad Features in Windows for guidance. Test touchpad in ePSADuration: 00:39 CauseWhen your touchpad is not working as it should, see the expanding section below that best matches the issues that you are having and follow the instructions. When you are having issues with the touch screen on your laptop or tablet in Windows, see Dell Knowledge Base article How to Troubleshoot Touch Screen or Touch-Panel Issues. Suggested Quick Fixes:
The Cursor Movement is Not Smooth (Erratic) or Does Not Move at All
The Cursor Moves Around Erratically While Typing on the Notebook Keyboard
Select the tab below that matches the Operating System (operating system) that is installed on your computer. Follow the steps to ensure that the settings are correct to prevent the cursor from moving around erratically while typing.
NOTE: For more information, see the Microsoft Knowledge Base Article, Touch, and Keyboard.
Troubleshooting a Slow Moving Cursor
Resolving Touchpad Button Issues
When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10 it is called refreshing the operating system). If that does not work, you must reinstall your operating system. For more information, see Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer. Reversing the Touchpad ButtonsThere may be scenarios where the functions of the touchpad buttons have accidentally been changed, or you want to change them. Click the tab that matches the Operating System (operating system) installed on your computer and perform the steps within that section to change the settings.
How to Disable or Enable the Notebook TouchpadResolving Touchpad Issues After Waking up From Sleep Mode
Resolving the Cursor has Disappeared Issue
Touchpad WobbleWhen you experience a "wobbly touchpad" on your dell laptop perform the following steps.
Common Touchpad Navigation in Windows 11 and 10Touchpad Support VideosThe following videos are for Windows 11 and 10. Test touchpad in ePSADuration: 00:39 How to Fix Touchpad on Dell Laptop Windows 10
Duration:
02:32 USB Devices Not Working Windows 10
Duration: 02:11 ResolutionOut of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers. NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage not applicable. Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Mobile Workstations |